Frequently Asked Questions
Everything you need to know about your Mystic Store experience.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
Mystic Store accepts all major credit cards, PayPal, Apple Pay, and Google Pay, as well as interest-free installment options via Klarna and Afterpay.
Are your garments sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we work exclusively with Fair Trade certified factories.