Returns & Exchanges

At Mystic Store, we want you to be completely enchanted by your purchase, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your garment doesn't fit your vision, our easy exchange process ensures you find the perfect piece for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.